How Families Can Move From Conflict to Forgiveness
Set boundaries clearly and often, understand your own hot buttons, and be genuinely curious about why the other side thinks the way they do.
Conflict is a normal part of the human experience, but it can be magnified in families who both live and work together. Each side of the conflict has a "hook," or hot button, that sets them off.
In this interview, Natalie McVeigh of Oikonomia Advisory talks about how to defuse conflict in family business settings and move towards tolerance and forgiveness. One thing to remember, she says, is that each person contributes at least 50% of the conflict. Preventing conflict requires setting boundaries clearly and early, and moving past it requires pondering why things bother us, being curious about other people's hooks, and seeing them through a more empathetic lens.
Schulze Distinguished Professor of Entrepreneurship / D'Amore-McKim School of Business / Northeastern University
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