Using AI to Grow Your Business
//October 16, 2023 - Issue #99
Leveraging Generative AI Tools Like ChatGPT for Startups and Small Business Growth These breakthroughs have the potential to optimize processes, enhance customer engagement, and drive growth -- but they also bring legal and security risks.
AI and ChatGPT Will Revolutionize Customer Discovery In some markets, such as e-commerce, it’s going to happen way sooner than you think.
Editor's Pick
Theodore L. Waldron
Steve Jobs
In telling the story of Jobs’ catastrophic failures and monumental successes as an entrepreneur and an executive, Walter Isaacson depicts how one of history’s most successful entrepreneurs thought, felt, and acted throughout his career. He also highlights Jobs’ rare proficiency in creating needs that did not previously exist, forever changing how we interact with technology.
Walter Isaacson, Simon & Schuster, 2011
From Chalkboards to Chatbots: The New Age of Entrepreneurial Education Let's encourage students to see the possibility, and to approach using AI thoughtfully and critically. Prepare them for a future where it's even more central.
AI Won't Replace Innovators and Fresh Thinking Tom Davenport, an acclaimed author of AI books, and Glenn Leibowitz, recognized as a LinkedIn Top Voice, say AI and ChatGPT are no substitute for original thinking.
How All Kinds of Businesses Can Use AI Productively This video, also available as a podcast, explores how entrepreneurs, family businesses, and others can use artificial intelligence in practical ways.
Digital Transformation: Can Your Business Keep Up? Even tech-savvy startups can be blindsided. More than technology, what matters now is your organization, your culture, and the speed at which you're able to act.
Growing Your Business With Generative AI Think of AI as a co-pilot to handle mundane tasks. The work that requires creativity, emotional intelligence, empathy, or trust will still be the province of humans. 
EIX's Editorial Guidelines for the Use of Generative AI Tools You are welcome to use these tools to help draft, revise, and/or expand on submitted articles -- but make sure you understand our rules. 
How AI May Change Entrepreneurship David Townsend From coming up with an idea to creating a marketing plan, artificial intelligence adds a whole new element to starting a business.
Family firms need AI, but it can't build trust or regulate conflict. Here's why Brain Capital—judgment, resilience, and governance maturity—will determine whether they thrive across generations. Read more...
Vision matters—but so does individualized consideration. This study shows nonfamily managers perform better when CEOs pair transformational leadership with genuine, personalized attention and political skill. Read more...
Successors recommit when roles align with their values, skills, and life stage—and when family dynamics allow earlier experiences to be reinterpreted. Read more...
Family firms don’t have goals—people do. The rise and fall of Italy's Florio dynasty shows how successor motivation shapes the balance between growth, legacy, and community—and how families can build more durable, values-led leadership. Read more...
Editorial offices located at St Thomas University
Supported by the Richard M Schulze Family Foundation